At All Reach Emporium, we want you to be really happy with what you buy. If you don’t like what you ordered, you can return it easily at no extra cost. We want to make sure you have a good shopping experience.
30-Day Return Policy
You can return items within 30 days of receiving them. To get a refund, the item must be in new condition, not broken, and in its original box. Please make sure that all tags and labels are still attached.
How to Initiate a Return
To start a return, please call our customer service team and give them your order number and the items you want to send back. Our team will tell you what to do to return your item.
Return Shipping
The customer pays for return shipping unless it’s our mistake or the product is defective. We suggest using a shipping service that can be tracked so that we can receive your return safely.
Refunds
Once we get your returned item and check it, we will give you a refund to your original payment method in 3-5 business days. Shipping costs cannot be refunded.
Exchanges
If you want to trade something for a different size, color, or style, just get in touch with our customer service team and they will help you with the exchange. We will help you exchange your item fast and well.
Damaged or Defective Items
If you get something broken or not working right, let us know right away. We will help you fix the problem and make sure you get a new item or your money back quickly.